June 8, 2005

A new report on technology outsourcing has found that the number of customers satisfied with their offshoring providers has dropped from 79% to 62%. In addition, the number of customers prematurely terminating an outsourcing relationship has doubled to 51%. The report was based on surveys and in-depth interviews with 210 senior IT executives at Global 1000 companies and 242 senior executives at outsourcing service providers.

Here are the Links

The CNET Article